Comprehensive care.
Integrated services.
We strive to build strong, continuous patient-provider relationships.
“At CVFP we work towards improving health outcomes by building long-term, continuous relationships with patients. Research and patient experience show that a strong, patient-provider relationship over time is central to good health. Whole person care is at the centre of our patient-provider relationships; care is provided holistically, including guidance and support throughout the patient’s health journey."
- Dr. Janet Reynolds, CVFP Physician and Medical Director
Appointments
When you arrive for your appointment, please check in with reception. An illness screening will be completed.
CVFP is a teaching clinic. You may be seen by a medical student or a family medicine resident in addition to your doctor.
Need to Cancel or Running Late? We know that life happens and sometimes appointments need to be cancelled or rescheduled. Ideally, we would appreciate a 24-hour notice if you cannot make your appointment. We understand that this is not always possible, however, it does allow us to free-up your visit time for another patient. If you’re going to be late for your appointment, please call ahead to let us know. In some cases, there may be a delay or you may be asked to reschedule your appointment.
Communicating with Your Health Team
Enhancing our patients’ interactions with their Health Teams is very important to us, so we offer our patients options to connect including direct dial and secure email.
Patient Forms
Medical History Form(PDF) Affiliation Agreement Form(PDF) Consent to Disclose Form(PDF)
Direct Dial
To find the direct phone number for your Health Team, click here.
Secure Email
As a patient of CVFP, you have the option to use a Secure Health Exchange by Brightsquid - an encrypted email program that allows you to communicate confidentially with your health team. Brightsquid Secure-Mail looks and feels like regular email but meets Alberta's strict privacy legislation.
Brightsquid enhances our patients’ experience by providing a convenient way to communicate and can be used to connect to resources that support health needs.
CVFP can use Secure-Mail to:
Answer any questions regarding NON-URGENT medical advice
Forward relevant educational materials
Check in on the effectiveness of treatment
Communicate with you about upcoming specialist appointments and referrals
As a CVFP Patient, you can use Secure-Mail to:
Ask NON URGENT medical questions including follow-up inquiries
Obtain lab or Diagnostic Imaging Requisitions
Get copies of your test results
Send skin lesion photos for virtual assessment
Request and obtain Doctor’s notes (Sick, Massage, Orthotics)*
Obtain your medical information at no charge (printed copy is $2.00 per page)
Obtain medical forms completed by your doctor*
*Charges may apply
For incoming emails, your doctor may reply by requesting an appointment.
Please note this service is available to patients age 18 and older and communication must be through a personal email address (i.e. not a shared email address).
I would like to sign up for a Brightsquid Secure-Mail account to communicate with my health team.
Consent to Sharing your Health Information
Health information for patients 16 years of age and older can only be shared with signed consent. This includes all family members -- parents, spouses and children. Signed consents can be sent using Brightsquid secure email or dropped off in-person at our clinic’s main reception.
Protecting Your Personal Health Information
Alberta’s Health Information Act (HIA) strikes a balance between the protection of privacy and enabling the appropriate amount of information sharing to provide health services and manage the health system.
If you have questions relating to the collection and privacy of your personal health information at CVFP, contact our Privacy Officer at 403-208-0722, EXT 549.
Parking
Parking is conveniently located at the front entrance of our building at Suite 210, 600 Crowfoot Crescent NW, Calgary, Alberta. We offer accessible, free, daily 3-hour parking. All you need to do when you arrive for your appointment is register your license plate number on tablets located in our building lobby or main clinic reception area.
Please note that vehicles not registered may be ticketed or towed.